Thursday, July 23, 2009

Two Victories and a Partridge in a Pear Tree

For some reason, I'm channeling Christmas. It might be the turkey, it might be the Advent seasons, spurring me onto greater spiritual growth, but most likely, it's probably the excuse to hole up with my family and watch the snow fall while drinking copious amounts of homemade hot cocoa.

Since I lament to you, dear readers, about my struggles, I would like to share two uplifting (well, for me!) stories from today.

I experienced my first managerial victory! I managed the ER directors in developing a process to record, track, and trend statistics obtained in the ED. St. Fozzie's instituted a new procedure, where physicians triage patients in the ED, reducing the wait times from 4-5 hours to 4-5 minutes in most cases. To fully capture the procedure's effects, my boss asked me to figure out a way to track and document the positive feedback (both quantitative and qualitative) we're receiving in the ER. I created a process for the ER directors and was able to synthesize their input into one streamlined process. I was working with some tough personalities, and I felt fabulous when I was finally able to get everyone on the same page.

Second victory arose when I *totally* forgot myself and spoke up in a regional Board meeting. I'm not sure if this was "allowed" or not, but I went for it. It was a room filled with the senior-most Sisters, the President, and oh, 20 of the community's most prestigious people. After I talked, I broke out in this adrenaline-soaked sweat and my heart thumped through my very ear drums. This was a major obstacle for me; I set a goal for myself to speak intelligently and coherently at a major meeting. This counted! And the beauty of it is that I spoke up without even thinking about it. Usually, I jot the question/comment down, proof for grammar, practice in my head, and THEN speak out loud.

I'm really cuttin' loose, eh?!

I live for adventure, what can I say? I was HAPPY this evening when, creeping along the Interstate, the traffic came to a standstill one car length AFTER my exit. So I crept along as the poor schlupps from Chicago were sitting still. It's all in the small victories, isn't it? Enough of me boring you with my day, how are you?

1 comment:

  1. I had to comment on the snowy picture and, at the risk of my life, I must tell you that I look forward to the big fluffy snow that comes to Indiana! Yay fluffy snow! Great post - I am learning so much from your journey! Thanks for doing the hard work while I "copy off of your paper" Love you!

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